Move from reactive to proactive service with a single, easy-to-use solution

As the field service industry increasingly adopts connected devices, the promise of IoT (Internet of Things) to transform core business operations — from enhancing customer satisfaction to driving revenue growth — is within reach. However, many manufacturers struggle to turn this potential into measurable outcomes. For example, only 7% of manufacturers report having the
ability to prepare IoT data effectively for analytics. This gap in data readiness significantly impedes progress toward predictive insights and operational efficiency. 

One major disconnect lies in predictive service capabilities. While 50% of manufacturers plan to implement predictive services in the near future, only 15% have these systems in place today. This discrepancy highlights the operational challenge of moving from ideation to implementation as manufacturers face expanding timelines, rising costs and unclear execution strategies